Rangers have urged fans to feed back their difficult experiences in Seville's Ramon Sanchez Pizjuan Stadium amid what they describe as 'major concerns' about the Europa League final.
Supporters have been giving worrying testimony over the conditions in the 64-year-old stadium with many complaints about the lack of basic food and drink facilities.
The situation left many desperate for water amid the searing 35 degree heat.
A UEFA has no procedure for dealing with issues of this nature the club have urged anyone affected to register their issues to Football Supporters Europe in an attempt to ensure the governing body addresses their failures in Spain.
A club statement said: "Rangers are immensely proud of our supporters for the spirit and character they have shown, following our club in record numbers. Our fans went to Seville and wowed locals with colour, noise and positivity and showed the true character of Rangers.
"Although the result did not go our way, we will remember the build up to the match with great fondness. However, we have major concerns around the treatment of our supporters at the Ramon Sanchez Pizjuan Stadium, including the confiscation of previously approved and agreed items that were confiscated by the police and a lack of appropriate facilities within the stadium including the lack of bottled water or indeed water in the toilets which understandably caused severe distress to many supporters in the stadium.
"Rangers FC are in dialogue with both UEFA and Football Supporters Europe (FSE) regarding the issues encountered by our supporters.
"Supporters wishing to make a complaint to UEFA should be aware that UEFA have no direct grievance procedures for supporters. We would recommend that supporters contacts FSE via their away supporter’s survey which can be accessed here. FSE are an independent, non-profit association of fans recognised as a representative body on fan issues by UEFA and are submitting a full report on the experiences of supporters in Seville.
"Additionally, any supporters who have not yet shared their experience with the club and wish to do so, please email slo@rangers.co.uk by Thursday 26th May, of which a summary will be shared with UEFA.
"Thank you for your continued support."
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